Shipping Policy
HomesRelief – homesrelief.com
At HomesRelief, we believe ordering thoughtfully selected home essentials should feel simple and transparent—from the moment you place your order to the moment it arrives at your door. Our shipping process is designed to be clear, reliable, and easy to understand.
Shipping Origin
All orders are shipped from our international fulfillment center in China. Because our products are sourced and prepared internationally, delivery times may differ from domestic shipments.
Shipping Area
We currently ship to the United States. Every order is carefully prepared and packaged before leaving our warehouse to ensure it arrives in excellent condition.
Delivery Costs
We offer free shipping within the United States.
There are no hidden delivery fees—the price displayed at checkout is the final price you pay.
Order Processing
This includes order verification, quality control, and packaging. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time
Delivery time includes both processing and international transit from China to the United States. Please note that delivery times are estimates and not guarantees.
Order Cut-Off Time
Orders placed before 5:00 PM (GMT-05:00) Eastern Time (New York), Monday through Saturday, will begin processing the same business day. Orders placed after this time will be processed the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take several days to appear due to international carrier processing.
Customs & Delays
International shipments may occasionally be delayed due to:
HomesRelief is not responsible for delays caused by customs or local postal services, but we will always aim to keep you informed.
Need Help With Shipping?
If you have any questions about your order or delivery, our support team is happy to assist you.
📧 info@homesrelief.com
We aim to respond to all inquiries within 24 hours.