HomesRelief – homesrelief.com
These Terms of Service (“Terms”) govern access to and use of the website https://homesrelief.com/ (the “Website”) and apply to all products and services offered through the Website.
By visiting the Website or using any of our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or our services.
Throughout these Terms, references to “we,” “us,” and “our” refer to HomesRelief.
Any new features, tools, or services added to the Website in the future will also be subject to these Terms. The most current version of the Terms is always available on this page. We reserve the right to update or modify these Terms at any time, with changes becoming effective once published.
Our online store is powered by Shopify Inc., which provides the technical e-commerce platform enabling us to sell our products and services.
SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you are legally permitted to enter into a binding agreement under the laws of your place of residence, or that you have the consent of a parent or legal guardian where required.
You may not use the Website or its products for any unlawful or unauthorized purpose, including violations of intellectual property or copyright laws.
You must not transmit viruses, malware, or any other harmful code through the Website.
Violation of these conditions may result in immediate suspension or termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or restrict access to any user at any time and for any reason.
You understand that non-payment data may be transferred across various networks and adapted to technical requirements. All payment information is encrypted during transmission.
You may not copy, resell, exploit, or misuse any portion of the Website, its content, or services without our prior written consent.
Section titles are provided for convenience only and do not affect interpretation.
SECTION 3 – CONTENT ACCURACY AND TIMELINESS
Information on the Website is provided for general reference only. We do not guarantee that content is accurate, complete, or current at all times.
Some information may become outdated. We may update content at our discretion but are not obligated to do so. It is your responsibility to review the Website for changes.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices may change at any time without prior notice.
We reserve the right to modify, suspend, or discontinue any product, service, or part of the Website at our discretion.
We are not liable for any changes, interruptions, or discontinuations.
SECTION 5 – PRODUCT INFORMATION
Certain products are available exclusively online and are subject to availability. Returns and refunds are governed by our Refund & Return Policy.
We strive to display product information accurately; however, colors and appearance may vary depending on your device or screen.
We reserve the right to limit sales by region or customer group and to update product descriptions at any time. Offers are void where prohibited by law.
We do not guarantee that products will meet individual expectations or that defects will be corrected.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may limit or cancel orders at our discretion, including those that appear to be placed by resellers or distributors.
You agree to provide accurate, current, and complete account and payment information.
Further details are outlined in our Refund & Return Policy.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools that we do not control or monitor.
These tools are provided “as is” and “as available,” without warranties. Use of third-party tools is at your own risk.
Any new tools or features introduced will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may contain links or content from third parties.
We are not responsible for third-party websites, products, or services. External links are provided for convenience only.
Any issues related to third-party offerings should be addressed directly with the relevant provider.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
By submitting reviews, feedback, or other content, you grant HomesRelief an unrestricted right to use, reproduce, and distribute such content.
We are not obligated to keep submissions confidential, provide compensation, or respond.
We may remove content we consider unlawful, misleading, offensive, or inappropriate.
You are solely responsible for the content you submit.
SECTION 10 – PERSONAL INFORMATION
Personal information submitted through the Website is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Information on the Website may occasionally contain errors related to pricing, product descriptions, shipping details, delivery timelines, or availability.
We reserve the right to correct errors or cancel orders at any time without prior notice, even after an order has been placed.
SECTION 12 – PROHIBITED USES
You may not use the Website or its content to:
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violate laws or regulations
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encourage illegal activity
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infringe intellectual property rights
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harass, abuse, or discriminate
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distribute false or misleading information
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upload viruses or malicious software
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collect data without authorization
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spam, scrape, or phish
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interfere with security features
Violations may result in restricted or terminated access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
The Website, products, and services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free service.
To the maximum extent permitted by law, HomesRelief shall not be liable for direct or indirect damages, including loss of profits, data, or business opportunities.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless HomesRelief from claims or expenses arising from your breach of these Terms or violation of applicable laws.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain valid and enforceable.
SECTION 16 – TERMINATION
All obligations incurred prior to termination remain in effect.
We may suspend or terminate access if you violate these Terms, without prior notice.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and HomesRelief and supersede prior agreements.
Failure to enforce any provision does not constitute a waiver.
SECTION 18 – GOVERNING LAW
These Terms and all related agreements are governed by applicable laws of the United States.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.
SECTION 20 – RETURNS AND REFUNDS
Shopping With Confidence
At HomesRelief, we want you to feel confident when ordering. If your purchase does not meet your expectations, our return process is clear and transparent.
Return Window
Return requests must be submitted within 60 days of delivery.
Return Conditions
Returned items must be:
No restocking or handling fees are charged.
Return Shipping (Important)
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All approved returns must be shipped back to our international fulfillment center in China
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All return shipping costs are the responsibility of the customer, including international shipping and customs charges
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Trackable shipping is strongly recommended
Original shipping fees are non-refundable.
Refund Processing
Refunds are processed within 7 business days after inspection and returned to the original payment method. Banks may require additional time to finalize the transfer.
SECTION 21 – CONTACT
For questions regarding these Terms, returns, or your order, please contact us at:
📧 info@homesrelief.com