Payment policy

At Homesrelief, we want every part of your shopping experience to feel effortless and secure. Our checkout process is designed to be straightforward, reliable, and flexible—so you can focus on finding the perfect home decor pieces without any unnecessary hassle.

We accept a wide range of trusted payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, Diners Club, Discover, Shop Pay, and Amazon Pay.

All transactions are processed in EUR, and the full order amount is charged once your purchase is confirmed. In certain cases, your bank may temporarily place a pre-authorization hold before finalizing the charge—this is a routine banking step and will clear automatically.

Your security is our top priority. Every transaction is protected by advanced SSL encryption, and we partner only with reputable payment providers to ensure your data remains completely safe. Your card information is never stored on our servers; all processing happens securely through your financial institution.

If you encounter any issues during checkout, please make sure your payment details are entered correctly and match your bank’s records. Still having trouble? Reach out to us at info@homesrelief.com and our friendly support team will assist you right away.

To help maintain a safe and trusted shopping environment, we carefully monitor all orders for potential irregularities. If we detect unusual activity, we may contact you for confirmation before dispatching your order.

With Homesrelief, you can shop confidently from start to finish—knowing your payments are handled with care, transparency, and complete security.